X89 Privacy Policy — Your Data, Our Responsibility

X89 (https://x89.ng) takes your privacy seriously. This privacy policy explains how we collect your personal information, why we collect it, how we use it, and how we keep it safe.

By using the x89 website or creating an account, you agree to this privacy policy. This policy applies to users in Bangladesh and is aligned with international data protection regulations.

We believe every user has the right to know what happens with their data. That is why this policy is written in plain language — clear and straightforward, with no unnecessary complexity.

X89 collects information in a few different ways. In each case, the purpose is clear and nothing beyond what is necessary is collected.

• Directly from you: When registering an account, completing KYC verification, contacting support, or submitting feedback.
• Automatically: Through cookies, log files, and tracking technologies while you use the site.
• During payment processing: Records of deposit and withdrawal transactions.
• From Third Parties: Required information from KYC verification services or payment gateways.

X89 collects several types of information. The list below clearly states what is collected and why.

X89 uses your information only for specific, defined purposes. No data is ever used beyond its intended purpose.

• To create, verify, and manage your account.
• To process deposits, withdrawals, and financial transactions.
• To detect suspicious activity and fraud.
• To provide customer service and support.
• To comply with legal obligations (AML, KYC).
• To improve the platform and develop new features.
• To send you promotional content with your consent.
• To promote responsible gaming.

X89 never sells your data. However, there are certain circumstances where we may need to share information with third parties.

• Payment Processors: Necessary information is shared with payment gateways to process deposits and withdrawals.
• KYC Services: Your information may be shared with a licensed KYC provider for identity verification.
• Legal Authorities: Information may be disclosed to relevant authorities when required by law or court order.
• Game Providers: Limited technical data may be used to ensure game security and fairness.
• Security Services: With specialist services in cybersecurity and fraud detection.

Every third party is contractually bound to meet x89's privacy standards. They are not permitted to sell or use your data without authorization.

X89 follows the highest industry standards to protect your information. Multiple layers of security are active at all times.

• All data is secured with TLS 1.3 protocol and AES-256 encryption.
• Regular security audits and penetration testing.
• Staff access is limited to only the information required for their role (Least Privilege).
• Real-time anomaly detection system.
• Database encryption and secure backups.
• Two-factor authentication (2FA) support.

X89 uses cookies on its website. Cookies are small text files stored in your browser that help make the site easier to use.

• Essential Cookies: Maintains login state and security tokens. These cannot be disabled.
• Functional Cookies: Remembers language preferences and site settings.
• Analytics Cookies: Helps us understand which parts of the site are used most.
• Security Cookies: To detect bots and prevent fraud.

Most browsers offer options to manage cookies. However, disabling essential cookies may cause some site features to stop working.

X89 does not retain your data beyond what is necessary. Different retention periods apply depending on the type of information.

• Account Information: 5 years after account closure (as required by law).
• Financial Transaction Records: 7 years (in accordance with international AML regulations).
• Support Contact: 3 years.
• Site Logs & Technical Data: 1 year.
• Marketing Preferences: Until the account is closed.

As an x89 user, you have the following rights over your own information:

To exercise these rights, contact the x89 support team. We will respond within 30 days.

X89 is intended for users aged 18 and above only. We never knowingly collect personal information from minors.

• Any account found to be registered by a minor will be closed and all associated data will be deleted.
• Anyone who registers an account on behalf of a minor may be subject to legal action.
• If parents have any concerns, please contact support — action will be taken promptly.

X89 may update this privacy policy when necessary. For significant changes, you will be notified by email or platform notification.

• The date of any changes will always be shown at the top of this page.
• Continued use of x89 after any changes constitutes acceptance of the updated policy.
• We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy or your rights, please get in touch with us.