X89 Terms and Conditions — The Complete Guide

By using the x89 website (https://x89.ng), you agree to these terms and conditions. If you disagree with any part of these terms, please refrain from using x89.

X89 is a licensed online gaming operator. We comply with international gaming regulations and are committed to providing a safe, fair, and responsible gaming environment.

• These terms and conditions apply to players from Bangladesh.
• X89 reserves the right to update these terms and conditions at any time.
• Continuing to use the site after any changes are made will be considered acceptance of the updated terms.
• If you have any concerns about anything, please contact our support team.

Accurate and truthful information is required to register an account with x89. x89 reserves the right to close any account created using false information.

• Each individual may register only one account.
• Keeping your account password confidential is entirely your responsibility.
• Allowing another person to use your account is strictly prohibited.
• Accounts are non-transferable.
• Opening multiple accounts from the same device or IP address may result in all accounts being closed.

If you notice any suspicious activity on your account, contact the x89 support team immediately. x89 reserves the right to verify any account at any time for security purposes.

X89 is strictly for individuals aged 18 and above. Any account opened by a minor will be immediately closed and all associated transactions will be voided.

• You must provide your correct date of birth at the time of registration.
• X89 may request proof of age documentation at any time.
• Failure to provide proof will result in the account being suspended.

Deposits and withdrawals on x89 can be made via mobile banking, bank transfer, debit/credit card, and e-wallet. All transactions are secure and encrypted.

• Minimum deposit: BDT 200
• Minimum withdrawal: BDT 500
• Maximum withdrawal (daily, subject to method): up to BDT 500,000
• There are no processing fees for withdrawals.
• Mobile banking withdrawals are typically completed within 2 minutes.
• Withdraw using the same method you used to make your deposit.

X89 reserves the right to withhold any payment if suspicious transactions are detected, KYC is incomplete, or the terms and conditions have been violated.

X89 bonus and promotion offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly.
• A specific wagering multiplier must be met before bonus funds can be withdrawn (typically 30–40x).
• Not all games contribute equally to wagering requirements — slots typically contribute 100%, while live games contribute less.
• Bonuses that are not used before their expiry date will be forfeited.
• Winnings derived from bonus funds may be subject to a maximum withdrawal limit.

Any special conditions for a specific promotion will be stated on that promotion's page. In the event of a conflict between the general terms and the special conditions, the special conditions will take precedence.

All games on x89 use internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and cannot be influenced by anyone.

• X89 reserves the right to void results due to any software errors or technical issues in the gaming system.
• Winnings resulting from a system error are void.
• If a connection is lost during a gaming session, the game state will be saved on the server.
• Playing the same game from multiple tabs or devices simultaneously is not permitted.
• Playing via bots or any automated method is strictly prohibited.

X89 follows Anti-Money Laundering (AML) policies. Identity verification is mandatory in certain circumstances as required by international regulations.

• A copy of your national ID or passport must be submitted before your first withdrawal.
• A recent bank statement or utility bill is accepted as proof of address.
• Proof of ownership of the payment method may be requested.
• Withdrawals will be on hold until KYC is completed.

X89 reserves the right to report suspicious transactions to the relevant authorities.

X89 believes gaming is for fun — not as a source of income. We encourage all players to enjoy responsibly and within their limits.

• Only play with what you can afford to lose.
• Chasing losses by increasing your bets is risky — avoid it.
• Seek help if gaming becomes an addiction.
• The x89 platform offers deposit limits, self-exclusion, and cool-down period features.

If signs of problem gambling are identified, x89 may impose restrictions on the account directly. For more information on responsible gaming, please visit our Responsible Gaming View page.

X89 takes the security of your personal information seriously. We operate in compliance with GDPR standards.

• Your information is used solely for the purpose of providing our services.
• Your information is not sold or shared with third parties.
• Necessary information may be shared with the payment gateway.
• Information may be disclosed to authorities when required by law.
• You may request deletion of your data at any time.

For more details, visit our Privacy Policy Read on.

You may close your account at any time. Simply contact the support team and submit your request.

X89 may suspend or close an account for any of the following reasons:

• Breach of Terms & Conditions.
• Registering with false information.
• Operating multiple accounts.
• Fraud or suspicious transactions.
• Use of bots or automated software.
• Failure to cooperate with KYC verification.

If you have any issues or complaints, please contact the x89 support team first. We aim to provide a resolution within 24 hours.

• Submit a complaint directly via live chat.
• Send us the details in writing via email.
• For serious matters, you may file a complaint with an international gaming regulatory body.

X89's decisions shall be considered final unless determined otherwise by an international arbitration body.

X89 reserves the right to amend these terms and conditions as needed. Players will be notified of significant changes via email or platform notifications.

• The date of any changes will always be noted at the top of the page.
• If you continue using the site following any changes, you will be deemed to have accepted the new terms.
• You are advised to check this page regularly.